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The California 9-1-1 Emergency Communications Office, within the California Technology Agency, allows local police and sheriff's agencies to be reimbursed for 9-1-1 educational materials if the agency is a recognized Public Safety Answering Point (PSAP) - a location where emergency telephone calls are received.

This means you may receive your personalized "Connecting With Our Community" education panels related to 9-1-1 emergency communications topics for free after reimbursement from the state!

WHAT ARE THEY?
Perfect for community events, safety fairs, Neighborhood Watch, or block party visits, the "Connecting With Our Community" outreach panel series presents public safety topics in easy-to-use visual display boards that provide quality community education while enhancing the professional look of your outreach table, event booth, meeting or community presentation. The 9-1-1 related education panels can be used by your communications staff or any other member of your agency for public presentations. Help your community members learn about what using 9-1-1 really means, how it works and what they can expect when they call 9-1-1 for help.

See the Kids Call 9-1-1 Too! panel here. It's a large file so it may take a few seconds to open.

WHAT YOU GET
Your agency will receive a package that helps you educate your community about using the 9-1-1 system. It includes two personalized 9-1-1 education panels for use at outreach events, community meetings, safety fairs, block parties, Neighborhood Watch meetings and more! You'll also receive two display easels and one transport/storage portfolio.

Ensure that you are providing essential information to your entire community. Packages are available in English, Spanish and any other preferred language for your community. Click here for more package details.

HOW IT WORKS
The state 9-1-1 Emergency Communications Office provides reimbursements for several 9-1-1 related items, including public education, as outlined in the 9-1-1 Operations Manual Chapter III.7 - EDUCATION FUNDING POLICY, and Chapter V - EDUCATION.

In order to receive a reimbursement, you must follow the REIMBURSEMENT CLAIM PROCESS as outlined in the 9-1-1 Operations Manual Chapter III.27. Click here for detailed procedure instructions.

Need Help? Contact us to help you apply for your reimbursement.
Click here to email us.
Call us at 800-454-9145 x10 for Customer Service.

Have questions? Make sure to contact the 9-1-1 Office Consultant for your county. Click here to find the Consultant for your county.

NO RISK TO YOUR AGENCY
Since you apply for funding approval prior to any purchase, you'll find out if you will receive funding before you place an order. Therefore, you will not have to purchase a kit and hope for a reimbursement. There is no risk to your agency.

State 9-1-1 Office Operations Manual
Chapter III page 7 explains the Education Funding Policy
Chapter III, pages 27-28 explain in detail the reimbursement process.
Chapter V outlines Education and what you can do to educate your community on using the 9-1-1 system.

Click here for details on starting the process to get your
9-1-1 community education panel kits.

Important to note: 9-1-1 Education grants WILL NOT affect Customer Premise Equipment (CPE - technical/communications equipment) funding requests. So apply now!

Disclaimer
Crime Prevention Outreach, LLC does not guarantee funding pre-approval or reimbursement by the California State 9-1-1 Office for CWOC panels package purchases. Information provided should be verified by PSAP to confirm reimbursement process. California State 9-1-1 Office does not guarantee funding requests. Contact the 9-1-1 Office Consultant responsible for your county.